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Making AI Work

The organizational work behind successful AI adoption.


Exploring how business leaders can improve operations, strengthen organizational capabilities, and make deliberate decisions about AI.

All posts Strategy & Performance

Strategy & Performance

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A defined path to a large moon-styled circle showing how Capbera guides organizations on adopting AI
Strategy & Performance

Capbera's AI Maturity Model

Lorelei Cheung

A framework designed to guide smaller organizations on how to deliberately adopt AI without waste or hype. Capbera's AI Readiness Assessment informs you where your organization is on its journey to adopt AI and identifies the right next steps.

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November 1st
Separate balls moving along distinct paths that come together showing how AI can integrate into processes.
Strategy & Performance

Stage 4 — Integrate AI: Automate Processes with AI Agents

Lorelei Cheung

Begin embedding AI agents into your organization's processes and day-to-day operations. At this stage, Agentic AI moves beyond augmenting work to becoming a collaborator capable of executing entire workflows with limited human intervention.

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October 27th
Orbit with balls expanding beyond their first ring showing how AI can scale.
Strategy & Performance

Stage 5 — Scale AI: Expand Responsibly

Lorelei Cheung

Continue to build on demonstrated results. This stage focuses on: prioritizing further AI Agent expansion, monitoring sustained value, coordinating further AI adoption across teams, and maintaining appropriate oversight.

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October 27th
photo of balls in an orbit showing exploration
Strategy & Performance

Stage 2 — Explore AI: Find Opportunities to Experiment with Generative AI

Lorelei Cheung

Move from being curious about AI to targeted exploration. This stage focuses on evaluating potential tasks for applying Generative AI, understanding what Generative AI can and cannot do, and selecting tasks worth augmenting.

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October 27th
photo of blocks stacking to show how AI helps build a strong foundation
Strategy & Performance

Stage 3 — Apply AI: Prove the Value

Lorelei Cheung

Transition from experimenting with Generative AI to implementing it to improve a task. At this stage, you will: choose a task to augment, define success measures, estimate costs, test solutions, and evaluate results.

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October 27th
photo rocks stacked from smallest to largest showing organization
Strategy & Performance

Stage 1 — Discover AI: Establish the Foundations

Lorelei Cheung

Understand your organization's work before deciding where AI belongs. The focus of this stage is to identify promising opportunities where AI might add value.

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October 27th
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